Privacy Policy

We Respect & Protect Your Privacy

The information on these pages is provided to assist you in finding information that will help you understand the Privacy Act (Public Law 5 U.S.C. § 552a, as amended).

We Maintain a Zero SPAM Policy

Your privacy is of great importance to the Web site owner, Humboldt Pacific, LLC (HPP). As a user of this Web site, you are valued by HPP and HPP will take appropriate measures to protect the personal information provided by and collected from you on the web site in connection with the functions, facilities, products and services offered on the web site.

How We Handle the Information We Gather When You Visit Our Web Site

You can access and browse this Web site without disclosing your personal data, however, certain activities such as submitting a freight quote request, submitting a request for contact from us, signing up for to receive electronic newsletters from us, and submitting payment for freight transportation services requires you to provide certain personal information. HPP will only use your information to provide you with custom freight quotes, process your payments, respond to your inquiries, to deliver electronic newsletters to you, and to measure the use of the Web site to improve our Web site user experiences.

Child Privacy

HPP values the privacy and protection of children in the use of this Web site. We adhere to the privacy policies stated below in dealing with children 13 years and younger and for all visitors to the HumboldtPacific.com Web site. For more information see “Children's Online Privacy Protection Act of 1998.”

Identification for Law Enforcement or Unauthorized Use

The only time that HPP will attempt to identify individual users or to share any information we receive with any parties outside of the HPP company is (1) in the course of officially authorized law enforcement investigations or (2) in the event of a suspected attempt to deliberately circumvent our system’s security with the intent to gain unauthorized access or to do physical damage (for example, an attack by hackers). In the latter case, information collected about a suspected intruder may be shared with  HPP management personnel (see Contact information below).

Web Server Activity

Like most Web servers on the Internet, the server hosting HumboldtPacific.com collects and stores within Web access logs all of the information that your Web browser sends when it requests a Web page, including: the name, domain, and numerical internet address of the host computer (typically a computer belonging to your Internet Service Provider and not your personal computer) from which you access the Internet; the date and time you accessed our site; the Internet address of the Web page that you came from; the page you requested from our site and the number of characters sent to your computer; and the information your Web browser software sends as its so-called “User Agent,” which typically identifies the browser software and may also indicate the operating system used in your personal computer and the type of computer.

It is impossible to determine the actual identity of an individual user from this information. The logs are periodically summarized and analyzed to study site usage over time and to perform other studies to help us improve the site's organization, performance, and usefulness. Monthly extracts of the log files are archived and stored offline at our discretion for an indefinite period of time. Some statistical summaries derived from these data may be retained online or offline at our discretion for an indefinite period of time.

Cookies

Some applications may save a “cookie” on your computer's hard disk to provide a temporary history of actions taken. A common example is the tracking of items placed in an online “shopping basket.” We do not retain any record of “cookies” beyond what is necessary for running the application.

Email or Web Forms

When you send us personal identifying information by contacting us via email (that is, in a message containing a question or comment) or by filling out a form that emails us this information, we use it to respond to your requests. We may forward your email or information to other Government employees, carriers, or contract personnel who are better able to answer your questions.

We do not retain or distribute lists of email addresses to any parties outside of HPP, except as necessary to conduct official U.S. Government business, and we do not distribute lists of email addresses to non-Government entities. Information collected via email or Web form will be retained at our discretion in a readable form for as long as necessary to complete our response.

File Transfer Protocol (FTP)

The HumboldtPacific.com site using the file transfer protocol may also store your e-mail address if your Web browser is configured to provide it. By default, most Web browser software does not send your e-mail address; this option is configured through your browser preferences.

Site Security

To provide site security and to ensure that this service remains available to all users, our host server employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage. Unauthorized attempts to upload information or change information on this Web site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. Information may also be used for authorized law enforcement investigations.

User Agreement

By using this Web site, you consent and agree to the collection and use of information provided to HPP as set forth in this privacy statement. HPP reserves the right to amend this privacy statement by posting the revised privacy statement on the Web site. You have the obligation to review changes in the privacy statement. Your continued use of the Web site constitutes your agreement to be bound by such changes to the privacy statement. Your only remedy, if you do not accept the terms of the privacy statement, is to discontinue use of the Web site.

Contact Us

If you have questions regarding this privacy statement or about the practices of HPP, please contact us by postal mail to:

Humboldt Pacific, LLC
Attn: Webmaster
125 Nunan St.
Jacksonville, OR 97530

Humboldt Pacific, LLC
Corporate Office
4318 Dudley Blvd.
Building 475, Bay G
McClellan, CA 95652

Praise

Delivering on your promise by going the extra mile to take care of us at every turn has meant huge cost savings for us. Thank you!

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